This content shows that how
the Manchester United FC builds and manages the good relationship with global and local fans. Sustaining and making sport fans are very important to sport
organisation because fans consume their favourite teams’ products and services.
72.5 million people ‘like’ Manchester united FC team official site on Facebook and
Manchester united FC team has 10.2 million followers in Twitter and 16 million
followers in Instagram in 2017. The number of smartphone users in these days is
increased fast. Therefore, finding new fan and managing existed fan through the
smartphone application are a really significant part. Therefore, Manchester
united team uploads various recent information that fans want to see on the
social media such as Instagram, Twitter and Facebook.
The Manchester united has their club app. The name of the
app is MUTV. The App provides various information to the fan. Scores of
on-going match, highlights video, news, gossips and history. However, many
football teams already have similar app for their fans to provide those kinds of information.
However, the Manchester united FC launched new app (MUTV) for all fans
who live not in the UK. The Manchester united FC launched MUTV app for worldwide
fans. The fans who live not in the UK are able to watch the matches of
Manchester united as live streaming 24 hours in a day by MUTV app. Also, fans
who use this app could watch the matches through television by using Chromecast
and AirPlay. Fan could buy the app through the App store and Google paly. The
fan who use the app could get information about Manchester United game in the
Premier League, FA Cup, EFL Cup and European competitions from radio service. Furthermore,
the app contains the highlights of the match, full match replays, interviewing videos,
classic matches, and live preseason games. However, the fans who use this app
need to pay monthly subscription packages. The cost is set from $1.99 to $7.99.
over 160 countries are available to use the app. The Manchester united vice
chairman mention the transformation of digital technology make various opportunities
for many things. Also, through this app, the Manchester united expects to
measure their fans’ behaviours and make data base to design the optimized marketing
for their fan.
Figure : feature of the app
source: Apple (2017)
The Manchester united
official website offer 7 languages as Korean, Japanese, Chinese, Spanish, French,
Arabic and English. Also, the
team manages social media by considering their fans’ needs that fans want to
know about their favourite teams’ information. Furthermore, the Manchester
united launched MUTV app for increasing the accessibility. Moreover, the marketing
target of this app is heading to global fans. This shows that the Manchester
united build better relationship with not only regional fan but also worldwide
fans.
Fans are very important to the sport organisations' profit as the sport fan tends to consume their favourite teams; goods such as jersey with a team's logo (Yoshida, Gordon, Nakazawa & Biscaia, 2014). Also, the development of mobile phone applications might be good for the sport organisations who have their own smartphone application.
Uncertainly of the sport event outcome is one of the considerable facts that sport fans watch live sport event (Beech & Chadwick, 2007). Also, the Manchester United FC can increase the need of their fans who live in different countries. Because the MUTV can meet their fans' demand to watch live streaming football matches through the application. Also, as the Manchester United FC.
Justification
Fans are very important to the sport organisations' profit as the sport fan tends to consume their favourite teams; goods such as jersey with a team's logo (Yoshida, Gordon, Nakazawa & Biscaia, 2014). Also, the development of mobile phone applications might be good for the sport organisations who have their own smartphone application.
Uncertainly of the sport event outcome is one of the considerable facts that sport fans watch live sport event (Beech & Chadwick, 2007). Also, the Manchester United FC can increase the need of their fans who live in different countries. Because the MUTV can meet their fans' demand to watch live streaming football matches through the application. Also, as the Manchester United FC.
Reference
Apple. (2017) MUTV - Manchester United TV. [online] Available: https://itunes.apple.com/us/app/mutv-manchester-united-tv/id1169885165?mt=8. [Last accessed 15th Feb 2017].
Yoshida, M., Gordon, B., Nakazawa, M., & Biscaia, R. (2014) Conceptualization and measurement of fan engagement: Empirical evidence from a professional sport context. Journal of Sport Management. 28, (4), pp 399-417.
Beech, J., & Chadwick, S, (2007) The Marketing of sport. Harlow, England: Prentice-Hall
Manchester United FC. (2017) Manchester united launches MUTV app. [online] Available: http://www.manutd.com/en/News-And-Features/Club-News/2017/Feb/Manchester-United-launches-MUTV-subscription-based-app-in-165-countries.aspx. [Last accessed 17th Feb 2017].
Flanagan, A. (2017) Manchester United to launch worldwide MUTV app for supporters - but it will not be available in the UK. [online] Available: http://www.mirror.co.uk/sport/football/news/manchester-united-launch-worldwide-mutv-9786358. [Last accessed 16th Feb 2017].
Leung, D. (2017) Manchester united launches MUTV app for fans outside of U.K to watch live streaming. Available: http://www.sporttechie.com/2017/02/15/sports/soccer/manchester-united-launches-mutv-app-for-fans-outside-of-uk-to-watch-live-streaming/. [Last accessed 16th Feb 2017].



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